Frequently asked questions

One pass covering twelve museums: the Doge's Palace plus the Correr Museum, the National Archaeological Museum and the Marciana Library halls around St Mark's Square, and eight more civic museums across the city and islands — Ca' Rezzonico, Ca' Pesaro, the Fortuny and Mocenigo palaces, Carlo Goldoni's house, the Natural History Museum, and the glass (Murano) and lace (Burano) museums. The Doge's Palace is the highlight; the rest are yours to explore at leisure.

No — the Venice Museum Pass needs no timed reservation. You simply arrive during opening hours and show your pass: the Doge's Palace is open daily 9:00 a.m. to 7:00 p.m. in summer (to 6:00 p.m. in winter), and the other museums have their own opening hours. One pass, no slots, valid six months.

The Venice Museum Pass is valid for six months from purchase, allowing one admission to each of the twelve museums. So you can visit the Doge's Palace on day one and spread the other museums across your whole trip — no need to rush them all into a single day.

The Doge's Palace is open daily, generally 09:00–19:00 from April to October (last admission 18:00) and 09:00–18:00 from November to March (last admission 17:00). There is no weekly closing day. Some summer Fridays and Saturdays have extended evening openings.

Follow the route from the courtyard and the Giants' Staircase up the gilded Golden Staircase to the Doge's Apartments and the great institutional chambers. The climax is the Chamber of the Great Council, where Tintoretto's Paradise — the world's largest canvas painting — hangs behind the throne. Then cross the Bridge of Sighs to the New Prisons, and don't miss the Armoury.

It is widely described as the largest oil painting on canvas in the world. Tintoretto's vast Paradise fills the wall behind the Doge's throne in the Chamber of the Great Council — a swirling vision of heaven crowded with hundreds of figures. It is one of the unmissable sights of the palace.

The enclosed white limestone bridge links the Doge's Palace to the New Prisons across a narrow canal. Legend holds that prisoners 'sighed' at their last glimpse of Venice and the lagoon through its small windows as they were led to the cells. Your route through the palace crosses it.

It stands on the Piazzetta beside St Mark's Square. The nearest vaporetto stops are San Zaccaria and San Marco–Vallaresso, both a short walk away. From the train station or Piazzale Roma, take Line 1 or Line 2 down the Grand Canal.

For a standard full-price ticket, no ID or name is needed — just your e-ticket QR code. A valid ID is only required if you are entitled to a reduced or free category of ticket, to prove eligibility at the entrance.

No. Your ticket is a digital e-ticket — simply show the QR code on your phone at the entrance. We email it to you after you book, usually within a few hours, so it's ready well before your visit.

Plan two to three hours for the Doge's Palace itself — the route is long and richly detailed. If you also want to see the Correr Museum, the Archaeological Museum and the Marciana Library halls on the same ticket, allow the better part of a day.

Much of the main route is reachable by lift, but some historic sections — including the Bridge of Sighs and the prisons — involve steps and narrow passages. If you have specific access needs, contact us before booking and we'll share the latest accessible-route information.

Yes. It forms part of 'Venice and its Lagoon', inscribed on the UNESCO World Heritage List in 1987 — a recognition of Venice as an extraordinary architectural and artistic achievement built on water.

Get in touch as early as you can and we'll help you find the best option. Changes depend on availability. Because tickets are secured on your behalf once you confirm, please double-check your date before booking — our full terms set out the refund and change conditions.

The price you see is an all-in concierge price covering your official four-museum admission ticket, our work securing and dating it on your behalf, a free audio guide, English-language support and instant delivery to your inbox. There is nothing extra to pay at the gate.